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Reach and Convert

Reach engaged, high-value customers and increase conversion with real-time estimated delivery dates before purchase.

Ship

Gain insights into carbon footprint, shipment optimization, and fulfillment efficiency for smarter, data-driven decisions.

Delight

Earn loyal customers and keep them coming back for more with post-purchase data and personalized experiences tailored to your brand.

Top companies trust fdx

YOUR ALL-IN-ONE SOLUTION

Unifying every stage of the customer journey

We help you deliver experiences that spark a stronger connection between your brand, your products, and the people who love them. Our data-driven platform informs every touchpoint, from getting your brand discovered by new customers to repurchase and continued engagement.

Engage New Consumers

Tap into a network of high frequency buyers

Attract high-value shoppers with fast, free shipping, exciting deals, personalized offers, and convert them into customers with predictive data capabilities.

Boost reach & drive sales

SHIP WITH CONFIDENCE

Ensure accurate deliveries with data-driven precision

Leverage shipment data and sustainability insights to optimize your supply chain—from warehouse and transport recommendations to last-mile delivery.

Optimize your supply chain

DELIGHT CUSTOMERS

Keep your customers coming back for more

From seamless tracking and hassle-free returns to exclusive shopper benefits, our platform helps you create lifelong customers through convenient post-purchase experiences.

Enhance post-purchase experience

LEVERAGE AN UNRIVALED DATA NETWORK

The power of FedEx insights in your hands

fdx, a digital twin of FedEx's unmatched physical network, leverages global expertise, industry-leading technology, and real-time intelligence to digitize our customers supply chain-enhancing and streamlining their businesses.

20M

shipments per day generating network insights

65M

packages scans per day delivering network visibility

50M

engaged consumers

94%

of households are within 5 miles of a drop-off location

63K+

US retail convenience network locations

Customer Wins

By automating their returns process through fdx, contravisual achieved a 30% reduction in manual effort and a 40% decrease in customer service cases, helping to boost NPS scores by 6%.

Z Supply saw a 6.3% increase in revenue and a 2.6% increase in conversion rate by surfacing predictive delivery estimates throughout their checkout experience.

Connect everything. Integrate with low lift.

fdx integrates with your existing tools and platforms, empowering you to streamline operations, optimize workflows, and create a unified customer experience.

See all integrations